![]() If you wish to make a data privacy request, please complete the online form linked in our Privacy Policy. *Phone support for accounts with both R-Series and E-Series is only available Monday to Friday, 9:00 AM - 5:00 PM EST. *Some issues require relevant partner/department involvement and may take additional time to resolve. The Billing department can assist you with any questions about your Lightspeed account, like increasing the number of registers associated with your account or updating your payment information. In 2020, we announced that we had been acquired by Lightspeed, the one-stop commerce platform for merchants around the world to simplify. Once the QR code is on the screen, customers can scan it with their Payconiq by Bancontact app or with any bank app that supports Payconiq, and confirm the payment with a PIN, fingerprint of face scan. Get help by phoneĬall us to modify your subscription, speak to Support or another department, or inquire about billing, invoices, or contracts.īefore connecting to a representative, you’ll need to select the relevant department for your call: Upserve and Upserve POS became the premiere hospitality solution for business owners who wanted their systems and data to work harder for them while retaining crucial information about guest preferences. The Payconiq integration for Lightspeed Restaurant supports a dynamic QR code payment system that you can open on the POS. *Chat support for accounts with both R-Series and E-Series is available in-app from Monday to Friday at all hours. ![]() You can also chat from within your Lightspeed Retail account by signing in on a web browser, clicking Help at the bottom-left of the main menu and then clicking the Chat with us to open the chat window. Start a chat with one of our Support agents directly from the help center by clicking Chat at the bottom-right of the screen. ![]() If your query is a little more complicated and you can't find the answers you need on the Help Center, our Retail Support team is here to assist you. You can search for specific articles, browse topics, and learn about new features all from within the Help Center.įor information on how to make the most of the Help Center, refer to our Using the Lightspeed Retail (R-Series) Help Center article. The Lightspeed Retail (R-Series) Help Center is the hub of knowledge for all things Retail POS (and where you are reading this article). Lightspeed Restaurant is a cloud-based Point-of-Sale (POS) system designed specifically for restaurants, bars, cafes, and other similar establishments that simplifies staff management, inventory management, guest reservations, and more. ![]()
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